Greetings Industry Professionals
My name is Grant Drummond, owner, operator, and founder of Boat Handling BC. Thank you for your time and consideration. We specialize in getting people familiar with their boats.
​
With 25 years’ experience as a sales representative and broker for two of the top Marine Dealers in Canada, I know how important (and time consuming) it is to create an outstanding experience for your client’s day of delivery.
​
You can leave it to Boat Handling BC to get your valued customers comfortable and confident in their new purchase with you.
​
Please have a look at our Delivery and Orientation program below to learn about how we can help you make your client's day of delivery a wonderful and positive day to remember.
Delivery and Orientation
Having sold and delivered new and preowned powerboats and motor yachts for over two and a half decades here in the Vancouver area, we've learned a thing or two about creating an outstanding customer experience. Boat Handling BC intimately understands how important your customer's day of delivery is not only for them, but also for you and your organization.
As such, we’ve developed a professional, comprehensive, and complete delivery and customer orientation service for busy boat dealers and yacht brokers in the greater Vancouver and surrounding areas. This includes boat hauling or captaining. to locations outside of your service area.
You can count on Boat Handling BC to walk your customers through all aspects of owning and operating their new vessel including the following:
-
Anchoring procedures & best practices,
-
Approaching & departing their moorage slip,
-
Dealing with wind, tides & currents,
-
Docking procedures & maneuvering in tight quarters,
-
Electronics & navigation systems basic orientation,
-
Emergency procedures & best practices,
-
General rules of the “road” / water,
-
How-to procedures for working with your organization for warranty and service work post-delivery,
-
Launching & loading on & off the trailer,
-
Basics to maintenance & mechanical equipment safety checks,
-
Operating Surf / Wake boats & other single shaft and rudder propulsion vessels,
-
Operating twin engine configurations - the shopping cart method,
-
Operating Sterndrive & OB powered vessels,
-
Operating Bow & Stern thruster systems,
-
Operating Joystick docking systems,
-
Pre departure safety checks,
-
Preventative planning & maintenance,
-
Safety procedures, protocols & best practices,
-
Ship systems walkthroughs & orientations,
-
Trailering tips, tricks, & procedures,
-
Weather & water conditions resources, forecasting & planning.
Without sending your sales staff off the floor for an entire day, you can depend on Boat Handling BC to provide the quality delivery experience your clients deserve, while your organization spends more time focusing on growing sales.
We work with your staff to ensure a delivery and orientation that aligns with your company’s vision of excellence. Boat Handling BC will guide your clients through a smooth and professional delivery experience that reflects well on you and your organization’s commitment to their boating lifestyle.
Contact us today for more information and a free estimate!
